The book Outliers: The Story of Success by Malcolm Gladwell is a great book. Below is an excerpt from the book and the definition of an outlier. out·li·er–noun http://www.merriam-webster.com/dictionary/outlier 1: a person whose residence and place of business are at a distance 2: something (as a geological feature) that is situated away from or classed [...]
Posts Tagged ‘Non-Fiction’
Outlier: The Story of Success
Posted in Books, tagged Books, Non-Fiction, Sales on June 20, 2010 | Leave a Comment »
Washing Rental Cars
Posted in Books, tagged Books, Customer, Non-Fiction, Sales on April 25, 2010 | Leave a Comment »
Linchpin: Are You Indispensable? by Seth Godin is a must read. Seth always give you a new prospective on customers and peers. Here is an excerpt about washing a rental cars: Washing Rental Cars My friend Julie used to say, “No one washes a rental car before they return it.” The reason should now be [...]
