The other day I found this questionnaire I’ve used to capture my employees productivity, profitability, retention, and customer satisfaction. These are from First, Break All the Rules: What the World’s Greatest Managers Do Differently by Marcus Buckingham. You could download the PDF by clicking on the Title: The Twelve Questions Please answer the following questions. [...]
Posts Tagged ‘Work’
Twelve Questions to Measure Employee Engagement
Posted in Books, Management, Productive, tagged Books, Business, Career, customer satisfaction, Employee Relations, employees, Employment, First Break All the Rules, Human resources, Management, Marcus Buckingham, productivity, profitability, Q12, retention, Twelve Questions, Work on February 27, 2011 | Leave a Comment »
The world’s worst boss
Posted in Blogs, tagged blog, Books, Business, Employment, Shopping, United States, Used and Rare, Work on December 8, 2010 | Leave a Comment »
That would be you. Even if you’re not self-employed, your boss is you. You manage your career, your day, your responses. You manage how you sell your services and your education and the way you talk to yourself. Odds are, you’re doing it poorly. If you had a manager that talked to you the way [...]