The No Asshole Rule

 

The No Asshole Rule
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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t by Robert Sutton was a fascinating book. Mr. Sutton created the dirty dozen:

THE DIRTY DOZEN

Common Everyday Actions That Assholes Use

1. Personal insults

2. Invading one’s “personal territory”

3. Uninvited physical contact

4. Threats and intimidation, both verbal and nonverbal

5. “Sarcastic jokes” and “teasing” used as insult delivery systems

6. Withering e-mail flames

7. Status slaps intended to humiliate their victims

8. Public shaming or “status degradation” rituals

9. Rude interruptions

10. Two-faced attacks

11. Dirty looks

12. Treating people as if they are invisible

He also wrote a manifesto called The Upside of Assholes (Click on link to download the manifesto). In this book, he talks about seven key lessons for using the “No Asshole Rule” as a way of life:

  1. A few demeaning creeps can overwhelm the warm feelings generated by hoards of civilized people.
  2. Talking about the rule is nice, but following up on it is what really matters.
  3. The rules lives – or dies – in the little moments.
  4. Should you keep asshole around?
  5. Enforcing the no asshole rule isn’t just management’s job.
  6. Embarrassment and pride are powerful motivators.
  7. Assholes are us.

If you’re interested in more information about the “No-Asshole Rule”, please leave a comment below.

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