More than 90 percent of major corporations have formal performance management systems in place. Yet recent research by Deloitte Consulting reported that only 8 percent of these organizations find their performance management process worth the time they put into it. Albert Einstein’s definition of insanity seems to fit here: “Doing the same thing over and over again and expecting different results.”
Is the solution to abandon the process? Quite the contrary. A recent survey by The Ken Blanchard Companies found a 20 to 30 percent gap between what employees desired from their leaders during performance management conversations and what they were receiving. Simply put, employees want much more from their leaders than they’re getting!
So what do direct reports want more of?
- More specificity: Be clear on expectations. People want to know what their key responsibility areas are, how they are going to be measured, and what a…
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